The True Value Of Customer Loyalty Programs

Maximizing your customer lifetime value is what will make your business profitable for years, not weeks. As you’ll see in the infographic, increasing customer retention rates by as little as 5% can increase your profits up to 95%!

Customer loyalty programs work, but most businesses get it wrong. Check out our The Beginner’s Guide To Customer Loyalty Programs to learn how to get it right.

Tweetable Customer Loyalty Stats

Sources

https://www.colloquy.com/latest-news/2015-colloquy-loyalty-census/

https://blog.bondbrandloyalty.com/2015-loyalty-report-top-5

https://www.helpscout.net/75-customer-service-facts-quotes-statistics/

https://www.bizjournals.com/bizjournals/how-to/marketing/2015/02/9-stats-that-prove-the-value-of-loyalty-programs.html?page=all

https://hbr.org/2000/07/e-loyalty-your-secret-weapon-on-the-web

https://www.retentionscience.com/customer-retention-should-outweigh-customer-acquisition

https://blog.hubspot.com/blog/tabid/6307/bid/31990/7-Customer-Loyalty-Programs-That-Actually-Add-Value.aspx

https://www.capgemini-consulting.com/reinventing-loyalty-programs

https://marketingland.com/marketers-youre-thinking-loyalty-programs-wrong-consumer-disconnects-study-103279

https://www.aspect.com/uk/company/news-and-events/press-releases/customer-serve-thy-self-new-study-reveals-millennials-desire-for-self-service-digital-interaction-to-change-customer-service-forever

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