Stamps.com Review: Is It Worth It?

Written by

Lucinda Honeycutt

Updated

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Written by

Lucinda Honeycutt

Updated

Reviewed By Our team of writers and content creators are experts in ecommerce and we fact-check every claim in our work to ensure it’s accurate and up-to-date. (Learn about our editorial guidelines.).

In addition to receiving commissions generated through affiliate marketing, we are able to fund our independent research and reviews at no extra cost to our readers. Learn more.

When you first get started with your ecommerce small business, it’s exciting to make sales, but you might find yourself spending way too much time in line at the post office. As you grow, you don’t have time to stand in line anymore and need to find a shipping resource that works best for you.

If you’re looking for shipping software to manage your ecommerce business shipments, Stamps.com could be just what you’re looking for.

Product
Pros and Cons
Ratings
Easy to use
Affordable
Easy to integrate
Limited carriers
May be difficult to cancel
Complaints of unreliable refunds
Value 4
Features 3
Customer Support 4
Integrations 3
3.8
Overall Score
User Rating
4.2
1 reviews

In this Stamps.com review, we look closely at software features, pricing, shipping features, integrations, and customer support.

We also provide a few alternatives, in case Stamps.com isn’t the right fit for your business.

What is Stamps.com?

Stamps.com is an online platform that allows you to print off shipping labels for letters, packages, and everything in between. This is the same postage other post office customers could get at a discount with a monthly service fee and printer while saving you a trip to the post office.

Company
Carriers
International Shipping
Shipment Limits
Fulfillment Services
Stamps.com
Carriers : 49
International Shipping :
Shipment Limits :
Fulfillment Services :

If you’re selling items online, Stamps.com integrates with a large variety of online stores like Amazon, eBay, Etsy, and Shopify among others. You’ll be able to import your orders and easily print shipping labels for your orders in one dashboard.

Stamps.com Review

Pros and Cons

Stamps.com Pros
  • Easy to Use: The online registration process takes just a few minutes and gives you $5 worth of stamps to use to test the service with your four week trial. It’s first class postage that you can use to mail envelopes, but you can also print labels for packages.
  • Affordable: Compared to other platforms that charge based on shipment volume, this is an easy and cost-effective way to manage your shipments. Plus, you’ll get access to discounts you wouldn’t be able to capture directly from the local post office.
  • Integrates with most platforms: You can connect your account to your ecommerce platforms like Shopify, WooCommerce, and third-party channels like Amazon and Walmart to automatically import your order information into the Stamps.com software for easier postage printing.
  • Free End of Day Pickup: You can automatically schedule free end of day pickup for all of your parcels
Stamps.com Cons
  • Limited carriers: At this time, Stamps.com only lets you choose between USPS and UPS. You can get cheaper shipping rates than dealing with either carrier directly. Other shipping platforms integrate with additional carriers to get the best rate for each package, regardless of carrier. Others include FedEx and DHL, along with a wide selection of international shipping carriers like Royal Post.
  • May be difficult to cancel: Customer reviews report that Stamps.com is somewhat difficult to cancel if you decide not to use it. While there is an option to cancel your account from within your dashboard, you need to do it at the right point in your billing cycle, or you may get another monthly charge. If the cancelation option doesn’t work in your account, you must call the customer service phone number.
  • Complaints of unreliable refunds: Stamps.com says you can submit postage refund requests within 60 days of a printed order, but several customer reviews state that they were unable to get refunds processed reasonably. Many report being charged for their membership even after asking the company to cancel it.

Stamps.com Pricing

Packages can be shipped via USPS and UPS when shipping with Stamps.com so you’re able to choose the option that best fits your needs and budget. You’ll be able to ship without visiting your UPS store or post office.

Pricing
Free Trial
Monthly Fee
Pay as You Go
Transparent Pricing
Scam Reports
Refund Policy
Clear Terms Of Service
Stamps.com
Free Trial : 30 Days
Monthly Fee : $19.99-$39.99
Pay as You Go :
Transparent Pricing :
Scam Reports :
Refund Policy :
Clear Terms Of Service :

Stamps.com plans include discounts on shipping when you purchase postage from USPS:

  • Priority Mail Express Shipments can be discounted up to 16%
  • Priority Mail Shipments can be discounted by up to 30%
  • First Class Package Service Shipments could be discounted up to 26%
  • International Shipments can be discounted by up to 12%
  • Package Insurance could be discounted by up to 40%

Stamps.com also offers customers discounts on shipping within the U.S. when shipping with UPS: 

  • 2nd Day Air packages can be discounted up to 72%
  • Ground Daily Rates could be discounted up to 77%
  • Many common surcharges are also waived when using Stamps.com to ship with UPS

New customers can try Stamps.com for four weeks before paying the monthly service fee after the trial period. You may also receive free postage, a free scale, or other offers for signing up for a Stamps.com account. In addition to the discount for printing postage, new users may include a digital scale. 

Stamps.com Software Features

Before paying the monthly fee, you can participate in a free four-week trial. Stamps.com free shipping software features include:

Software Features
Tracking Page
Shipping Rates at Checkout
SMS Notifications
Recurring Order Automation
SCAN Forms
Fulfillment Services
Crowdfunding Support
USB Scale Support
Branding
Dropshipping
Seller Fulfilled Prime
Stamps.comFeatures with Stamps.com
Tracking Page :
Shipping Rates at Checkout :
SMS Notifications :
Recurring Order Automation :
SCAN Forms :
Fulfillment Services :
Crowdfunding Support :
USB Scale Support :
Branding :
Dropshipping :
Seller Fulfilled Prime :

Multiple Shipping Choices

Stamps.com offers users the ability to ship using USPS or UPS for their packages. Both shipping carriers offer multiple shipping options to help ensure your package arrives on time and better fits your budget. 

Ability to Print on Multiple Surfaces

When using the Stamps.com software to print postage for your products, you can print postage on a variety of mediums including printed stamps, postcards, letters, packages, and shipping labels.

Form Completion

Required shipping forms are integrated with the Stamps.com software and can be completed using the shipping information provided, eliminating the need to hand write forms like customs forms or Certified Mail cards.

Addressing

When shipping with Stamps.com, you have the option to print the shipping and return address for your packages, giving your letters and packages a more professional look without lots of extra work. 

Multiple Shipping Locations

Stamps.com offers their users the ability to print postage and ship from multiple locations using the same Stamps.com account so shipping can be managed across all locations within the same program and profile.   

Shipping Features

Stamps.com offers a simple shipping solution when you need to manage your shipping processes. Your small business can be shipping orders and mail packages without having to go to the post office, including:

Postage Printing

Stamps.com users can print multiple labels for different products at once. You can use a thermal or laser printer to print labels or stamps to use on packages or letters so you don’t need to worry about having the correct printer. 

Accurate Weights

With Stamps.com, you can use a scale to ensure that you’re getting the most accurate weight so you’re not overpaying for shipping. New users may also get a free scale when setting up their accounts. 

Shipment Tracking

Stamps.com will automatically upload tracking information to the shopping platform you’re using if it’s connected to your Stamps.com account. You can also set your account up to send an email to your customer to provide the shipping and tracking information. 

Shipping Internationally

Stamps.com offers shipping with all US Postal Service international shipping mail classes included in the monthly fee. Stamps.com also integrates required customs forms into their platform, including restricted items by country, as well as your name and date on the form. They even include the “custom round stamp” so you don’t need to ship from the post office.

Types Of Shipping Options Available

  • First-Class Mail® (Domestic and International)
  • Priority Mail® (Domestic and International)
  • Priority Mail Express® (Domestic and International)
  • Parcel Select® Ground
  • Media Mail
  • Certified Mail™
  • UPS Next Day Air®
  • UPS® Ground
  • UPS Next Day Air Saver®
  • UPS Worldwide Saver®
  • UPS Next Day Air® Early
  • UPS Worldwide Expedited®
  • UPS 2nd Day Air®
  • UPS Worldwide Express®
  • UPS 2nd Day Air® A.M.
  • UPS® Standard to Canada
  • UPS 3 Day Select®
  • UPS® Standard to Mexico

Printing Labels On Stamps.com

From within the Stamps.com software, select the packages tool. Then enter the address information, verifying your return address and the sender’s address. You can add it from your address book or manually add it.

Then, choose the appropriate mail piece, choose what you’re printing on, and your printing options.

You can choose to preview the label to see what it will look like before you print it. When you’re ready, click “Print Postage.”

Tracking Packages with Stamps.com

There are couple of different ways to do this:

You can view the tracking status of any package with the Stamps.com ShipStatus page at stamps.com/shipstatus/. Enter the tracking number without dashes or spaces, then click “Check Status.” From there, you can see the scan history and status information.

Alternatively, you can login to your Stamps.com account. Click on the Search tab, then the Status link. From there, you’ll get a list of all the tracking numbers you’ve generated from within your account. Click the tracking number for the package you want more information about to find out where it is or when it was delivered.

You can print or email the tracking information, if desired.

Label Design Options

Stamps.com allows you to add graphics to your envelopes and shipping labels. You can add your own graphic by uploading it into your dashboard. Or use a pre-existing graphic file from the Stamps.com library.

This is a great way to further your branding. Upload your logo and use it on all your labels.

Customer Support

Stamps.com offers online customer support through their website, as well as an online chat option. They also offer a toll-free phone number for customers to contact customer service reps for help.

Customer Support
Dedicated AM
Phone Support
24/7 Support
Help Center
Live Chat
Stamps.comSupport with Stamps.com
Dedicated AM :
Phone Support :
24/7 Support :
Help Center :
Live Chat :

Whenever your customer places an order, they will get tracking information. Tracking information may not always be available for international orders. Other companies leave you in charge of providing customer support. GearLaunch takes care of that for you.

Ecommerce Integrations

Ecommerce Integrations
Shopify
BigCommerce
WooCommerce
Wix
Squarespace
Etsy
Amazon
eBay
Walmart
Stamps.comIntegration with Stamps.com
Shopify :
BigCommerce :
WooCommerce :
Wix :
Squarespace :
Etsy :
Amazon :
eBay :
Walmart :

Stamps.com integrates with most major ecommerce platforms, including:

You can connect your platforms to Stamps.com to auto-import from shopping platforms. Orders can also be uploaded via CVS, XML, Microsoft Excel, or ODBC.

Marketplace Integrations

Stamps.com integrates with many of the most popular marketplaces, including:

You can connect your platforms to Stamps.com to auto-import from shopping platforms. Orders can also be uploaded via CVS, XML, Microsoft Excel, or ODBC.

Alternatives

Company
Carriers
International Shipping
Shipment Limits
Fulfillment Services
Stamps.com
Carriers : 49
International Shipping :
Shipment Limits :
Fulfillment Services :
ShippingEasy
Carriers : 7
International Shipping :
Shipment Limits :
Fulfillment Services :
Easyship
Carriers : 17
International Shipping :
Shipment Limits :
Fulfillment Services :
ShipEngine
Carriers : 121
International Shipping :
Shipment Limits :
Fulfillment Services :
ShipStation
Carriers : 84
International Shipping :
Shipment Limits :
Fulfillment Services :

Stamps.com is a great shipping solution, but it’s not for every ecommerce business. Here are a few alternatives to consider:

ShippingEasy

ShippingEasy

ShippingEasy is another platform that lets you capture deep shipping discounts with the USPS. In addition, they offer discounted UPS rates, and shipping automation. You can ship up to 25 shipments per month for free, and between 26 to 200 shipments for just $19.99/month.

There’s a free trial so you can see how the entire system works before committing to payment. ShippingEasy integrates with major selling channels, including Shopify, Amazon, Walmart, BigCommerce, WooCommerce, Wish, and Etsy.

Easyship

Easyship

Easyship is a similar platform that offers both pay-as-you-go and subscription-based pricing. It includes automation tools that help boost processing speeds.

It’s a great option for ecommerce businesses with a lot of international orders since it auto-generates tax and customs documents.

ShipEngine

ShipEngine Review: ShipEngine Homepage

ShipEngine is a shipping platform with usage-based pricing. The higher your shipping volume, the more you can save. You’ll pay pennies for each label generation, tracking, address validation, and so on. You can even use the platform for less-than-truckload (LTL) shipping, which is not something you see with any others in the space.

You can use the shipping cost calculator on the website to estimate your monthly shipping costs based on your shipment volume. For instance, on the Startup shipping plan, sending 250 shipments will cost you $12.50 a month. You’re free to choose the shipping carrier that makes the most sense for each package.

ShipStation

Shipstation

ShipStation is a similar tool that allows you to print shipping labels for your packages. You have access to a wider variety of carriers, and a mobile app with ShipStation. Both tools allow you to import orders from your connected sales channels and to capture carrier discounts. While ShipStation has package limits on their plans, they are affordably priced, with plans starting at $9.99/month for up to 50 shipments.

Leave Your Stamps.com Reviews

Do you use Stamps.com? Have you used it in the past? Share your reviews with thoughts on shipping and customer service with our readers below.

About the author

Photo of author
Lucinda Honeycutt
Lucinda has been a web geek since the '90s. She's a web designer and content creator who specializes in small business, ecommerce, digital marketing, and SEO.

User Reviews:

4.2/5 (1 votes)

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