Gelato Review

Are you looking for a printing partner to help grow your print-on-demand business? Gelato may not be as well known as Printify or Printful, but it’s growing.

Product
Summary
Ratings
Fast Shipping
Set Your Own Prices
Multiple Integrations
Limited Products
Prices Don't Include Shipping
Extensive Sign Up Process
Value 4.0
Features 4.0
Customer Support4.0
Integrations 4.0
Ease of Use 4.0
4.0
Overall Score
User Rating
1.0
2 reviews

In this Gelato review, we’ll look at the products they offer, pricing, features, printing technologies, and more.

What is Gelato?

Gelato offers the broadest and deepest portfolio amongst any Print on Demand company when it comes to wall art (posters, framed posters, canvases, acrylic, aluminum, wood print), calendars and cards. In the apparel segment they offer all the base products (t-shirts, hoodies, long sleeves, tank tops, long sleeves, sportswear, sweatshirts + more).

Gelato Review: Homepage
Company
Gelato
Printify
Printful
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
Products
Gelato : 100+
Printify : 600+
Printful : 280+
Sellfy : 50+
Gooten : 150+
GearLaunch : 50+
TeeLaunch : 100+
Custom Cat : 300+
CafePress : 250+
Zazzle : 1,000+
Spri.ng : 180+
Print Facilities
Gelato : 100+
Printify : 67
Printful : 15
Sellfy : 14
Gooten : 40
GearLaunch : Unknown
TeeLaunch : Unknown
Custom Cat : Unknown
CafePress : Unknown
Zazzle : Unknown
Spri.ng : Unknown
Turnaround Time
Gelato : 2-6 Days
Printify : 2-7 Days
Printful : 2-7 Days
Sellfy : 2-7 Days
Gooten : 2-5 Days
GearLaunch : 3-5 Days
TeeLaunch : 3-6 Days
Custom Cat : 3-7 Days
CafePress : 21+ days
Zazzle : 14 Days
Spri.ng : 9-12 Days
Custom Packaging
Gelato : No
Printify : No
Printful : Yes
Sellfy : No
Gooten : No
GearLaunch : No
TeeLaunch : Yes
Custom Cat : No
CafePress : No
Zazzle : No
Spri.ng : No
Marketplace
Gelato : No
Printify : No
Printful : No
Sellfy : No
Gooten : No
GearLaunch : No
TeeLaunch : No
Custom Cat : No
CafePress : Yes
Zazzle : Yes
Spri.ng : No

Gelato offers products like:

  • Apparel: T-shirts, hoodies, sweatshirts, kids’ apparel, baby clothes, tank tops, eco-conscious collection
  • Wall Art: posters, framed posters, canvases, acrylic, aluminum, wood print
  • Mugs
  • Tote Bags
  • Photobooks
  • Stationery: Calendars, cards, notebooks, etc.

and soon adding new product categories with wallpaper, phone cases, etc.

Printing Technologies

Gelato offers a variety of printing technologies. Some printing technologies may not be available for all products.

Printing Technologies
Gelato
Printful
Printify
Sellfy
Gooten
GearLaunch
TeeLaunch
CafePress
Custom Cat
Zazzle
Spri.ng
Direct to GarmentPrint Tech
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Custom Cat :
Zazzle :
Spri.ng :
SublimationPrint Tech
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Custom Cat :
Zazzle :
Spri.ng :
Digital PrintingPrint Tech
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Custom Cat :
Zazzle :
Spri.ng :
EmbroideryPrint Tech
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Custom Cat :
Zazzle :
Spri.ng :
EngravingPrint Tech
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Custom Cat :
Zazzle :
Spri.ng :

Direct to Garment (DTG)

This is the most common method for apparel. It is a digital printing method that uses inkjet printers to deposit ink pixel by pixel. The ink soaks into the clothing fibers, which creates a quality final product. The image is not likely to be damaged with repeat washing.

The DTG is the standard process because it is the same as digital printing for paper. They also offer sublimation, and embroidery is coming soon.

Gelato doesn’t offer screen printing, but additional print areas and alternative techniques will be launched soon to offer customers more opportunities for branding and customization.

Pricing

Gelato is free to use – you only pay for the products your customers order. There’s no monthly fee, so if you sell nothing, you owe nothing. Gelato offers volume discounts for customers who reach certain levels of sales to help them save. Discounts range from 5% to 16% depending on monthly sales volume.

Pricing
Gelato
Printify
Printful
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
Monthly Fee
Gelato : $0
Printify : $0-$29
Printful : $0-$49
Sellfy : $0-$159
Gooten : $0
GearLaunch : $0-$4.99
TeeLaunch : $0
Custom Cat : $0
CafePress : $0-$6.95
Zazzle : $0-9.95
Spri.ng : $0
Apparel Pricing
Gelato : $8-$25
Printify : $7-$60
Printful : $8-$42
Sellfy : $12-$45
Gooten : $9-$60
GearLaunch : $9-$35
TeeLaunch : $11-$19
Custom Cat : $9-$33
CafePress : $15-$60
Zazzle : $13-$24
Spri.ng : $11-$40
Non-Apparel Pricing
Gelato : $4-$88
Printify : $5-$82
Printful : $8-$45
Sellfy : $2-$30
Gooten : $20-$330
GearLaunch : $3-$20
TeeLaunch : $15-$85
Custom Cat : $3-$63
CafePress : $5-$70
Zazzle : $2-$300
Spri.ng : $2-44
Bulk Order Discounts
Gelato : No
Printify : No
Printful : Up to 30%
Sellfy : No
Gooten : No
GearLaunch : No
TeeLaunch : No
Custom Cat : No
CafePress : Up to 35%
Zazzle : Yes
Spri.ng : No

You’ll pay around $8 to $25 for each piece of clothing. For non-clothing items, you’ll pay anywhere from $4 to $88. Gelato prices do not include shipping. Since Gelato has an international network of printers, products will be fulfilled as close as possible to your customer. This helps cut down production and shipping time, so your customers get their products faster. Plus, you reduce your carbon footprint, which is good for the environment.

Gelato recently launched Gelato+. For $7.99/month (billed annually), you can access:

  • Premium apparel mockups
  • Premium wall art mockups
  • Product personalization
  • Graphic images and image filters
  • Access to over 1 million royalty-free Shutterstock files to use on your products
  • Fulfillment automation with live shipping rates
  • One-click product expansion
  • Automatic file upload for personalized orders

The plan includes 5 users across 10 stores. It comes with a 30-day free trial.

Features

Gelato offers product personalization tool which allows shoppers on all platforms to personalize their design. They also have automation options that can help to automate the customization process. One thing that sets it apart from the competition is that Canva integrates with Gelato print on demand services, so Canva customers can take advantage of POD products easily.

Features
Gelato
Printful
Printify
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
Use Without Online StoreFeature Use Without Online Store
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Mockup GeneratorFeature Mockup Generator
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Design ServicesFeature Design Services
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
WarehousingFeature Warehousing
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Personalization OptionsFeature Personalization Options
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :

Gelato features a design tool and mockup generator. This way you can see what your products will look like beforehand. You can use the images from the mockup generator as product images in your store, too.

Gelato doesn’t offer design services. If you’re not a designer or someone who is comfortable with Canva, you can hire a freelancer to create your designs for you. 

Gelato doesn’t offer warehousing services like Printful does. This isn’t a deal-breaker for most, since the point of POD is to not carry inventory.

Gelato supports personalization for all platforms, but Shopify is the only one that allows for shoppers to do their own personalization during the purchase process. You can also use Gelato without an online store if you’re okay with manually entering all the order information every time a customer places an order.

Ecommerce Integrations

Gelato provides direct integrations for Shopify, WooCommerceBigCommerce, Squarespace, and Wix.

Ecommerce Platform Integrations
Gelato
Printful
Printify
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
ShopifyIntegration with Shopify
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
BigCommerceIntegration with BigCommerce
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
WooCommerceIntegration with WooCommerce
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
WixIntegration with Wix
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
SquarespaceIntegration with Squarespace
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :

Marketplace Integrations

Gelato has a marketplace integration for Etsy. Customers working on Amazon, eBay, or other unsupported ecommerce platform can use the Orderdesk integration. Of course, those using custom websites can design their own store freely with the Gelato API. Using the API requires a developer or tech team.

Marketplace Integrations
Gelato
Printful
Printify
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
EtsyIntegrations with Etsy
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
eBayIntegrations with eBay
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
AmazonIntegrations with Amazon
Gelato :
Printful :
Printify :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :

Customer Support

Gelato offers customer support to its sellers only. You handle customer service with your customers. Because Gelato is a third-party dropshipper, your customers do not know that Gelato had anything to do with the order.

Customer Support
Gelato
Printify
Printful
Sellfy
Gooten
GearLaunch
TeeLaunch
Custom Cat
CafePress
Zazzle
Spri.ng
Dedicated AMCustomer Support with Dedicated AM
Gelato :
Printify :
Printful :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Phone SupportCustomer Support with Phone Support
Gelato :
Printify :
Printful :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Help CenterCustomer Support with Help Center
Gelato :
Printify :
Printful :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
24/7 SupportCustomer Support with 24/7 Support
Gelato :
Printify :
Printful :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :
Live ChatCustomer Support with Live Chat
Gelato :
Printify :
Printful :
Sellfy :
Gooten :
GearLaunch :
TeeLaunch :
Custom Cat :
CafePress :
Zazzle :
Spri.ng :

Gelato does not offer phone support, but customers have access to 24/7 support via email, live chat, and a help center. The help center has all the answers to the most commonly asked questions. 24/7 support is available in multiple languages with a four to six hour resolution time, setting them apart from other POD companies. Larger accounts get dedicated account managers.

Gelato also offers customers free advice and strategies for onboarding and account growth.

Alternatives

If Gelato doesn’t look like your ideal printing partner, consider these alternatives.

Overall
User Ratings
Best For
Pricing
Pricing Based On
Value
Features
Customer Support
Integrations
Ease of Use
Printful
Overall : 4.8
User Ratings :
0.0 (0 votes)
Best For : Boutiques, Small Businesses, High Order Volume
Pricing : $0-$49
Pricing Based On : Per Item, Volume, Membership
Value : 4
Features : 5
Customer Support : 5
Integrations : 5
Ease of Use : 5
Printify
Overall : 4.6
User Ratings :
2.4 (4 votes)
Best For : Small Boutiques, Limited Budgets
Pricing : $0-$29.99
Pricing Based On : Item, Quantity, Membership
Value : 4.0
Features : 4.0
Customer Support : 5.0
Integrations : 5.0
Ease of Use : 5.0
GearLaunch
Overall : 3.4
User Ratings :
3.5 (3 votes)
Best For : Boutiques, Small Businesses
Pricing : $0-$4.99
Pricing Based On : Items, Sales Volume
Value : 4
Features : 4
Customer Support : 3
Integrations : 2
Ease of Use : 4

Printful

Printful is the top POD service we recommend to our readers. We like it because it goes above and beyond other companies. They offer a wide variety of products, along with design and branding services. If your brand grows to where you want to keep some stock on hand for faster fulfillment, you can use their warehousing services, too. Printful costs a bit more per item, but it’s worth the investment for consistency and quality.

Printify

Printify is another big name in the POD industry. It’s like both Printful and Gelato. The major difference is that Printify offers more products overall. You’ll get an international network of print providers to choose from. If you want more variety, or you want to take advantage of embroidery, then Printify could be the right choice for your ecommerce business.

GearLaunch

GearLaunch is another solution if you want variety in products and printing technologies. Like Gelato, you can accept international orders – since both platforms ship to many countries across the world. The drawback to GearLaunch is that it only integrates with Shopify stores. If you use another platform, Printful or Printify will work better for you.

Leave Your Review

Are you currently or have you ever been a Gelato Print on Demand customer? If so, please consider leaving a review of your experience here. The team here at EcommerceCEO puts a great deal of effort into each review here, but we add real value for our readers with reviews from people like you.

Gelato Review

About the author

Photo of author
Lucinda Honeycutt
Lucinda has been a web geek since the '90s. She's a web designer and content creator who specializes in small business, ecommerce, digital marketing, and SEO.

User Reviews:

1/5 (2 votes)
Lauren Lovejoy
May 4, 2022

WORST CUSTOMER SERVICE EVER

After 37 emails, the company is the most incompetent place I have ever used. They delete products when I asked why it isnt syncing, none of their dashboard works, and 4 OF 6 mugs arrived broken. We wasted so much time with angry customers and customer service, we will never use them again.
Sherry Moreau Gautreau
February 16, 2022

Bad

Ordered hoodies to have printed for my Etsy business. Got one for myself. They cancelled orders because they ran out of stock and the hoodie i ordered looked terrible. Very faded printing and the white looks purple. Not acceptable

Write your review!

reset
Share via
Copy link