In this Gelato review, we’ll look at the products they offer, pricing, features, printing technologies, and more.
What is Gelato?
Gelato offers the broadest and deepest portfolio amongst any Print on Demand company when it comes to wall art (posters, framed posters, canvases, acrylic, aluminum, wood print), calendars and cards. In the apparel segment they offer all the base products (t-shirts, hoodies, long sleeves, tank tops, long sleeves, sportswear, sweatshirts + more).
Gelato offers products like:
- Apparel: T-shirts, hoodies, sweatshirts, kids’ apparel, baby clothes, tank tops, eco-conscious collection
- Wall Art: posters, framed posters, canvases, acrylic, aluminum, wood print
- Tote Bags
- Stationery: Calendars, cards, notebooks, etc.
and soon adding new product categories with wallpaper, phone cases, etc.
Gelato offers a variety of printing technologies. Some printing technologies may not be available for all products.
Direct to Garment (DTG)
This is the most common method for apparel. It is a digital printing method that uses inkjet printers to deposit ink pixel by pixel. The ink soaks into the clothing fibers, which creates a quality final product. The image is not likely to be damaged with repeat washing.
The DTG is the standard process because it is the same as digital printing for paper. They also offer sublimation, and embroidery is coming soon.
Gelato doesn’t offer screen printing, but additional print areas and alternative techniques will be launched soon to offer customers more opportunities for branding and customization.
Gelato is free to use – you only pay for the products your customers order. There’s no monthly fee, so if you sell nothing, you owe nothing. Gelato offers volume discounts for customers who reach certain levels of sales to help them save. Discounts range from 5% to 16% depending on monthly sales volume.
You’ll pay around $8 to $25 for each piece of clothing. For non-clothing items, you’ll pay anywhere from $4 to $88. Gelato prices do not include shipping. Since Gelato has an international network of printers, products will be fulfilled as close as possible to your customer. This helps cut down production and shipping time, so your customers get their products faster. Plus, you reduce your carbon footprint, which is good for the environment.
Gelato recently launched Gelato+. For $7.99/month (billed annually), you can access:
- Premium apparel mockups
- Premium wall art mockups
- Product personalization
- Graphic images and image filters
- Access to over 1 million royalty-free Shutterstock files to use on your products
- Fulfillment automation with live shipping rates
- One-click product expansion
- Automatic file upload for personalized orders
The plan includes 5 users across 10 stores. It comes with a 30-day free trial.
Gelato offers product personalization tool which allows shoppers on all platforms to personalize their design. They also have automation options that can help to automate the customization process. One thing that sets it apart from the competition is that Canva integrates with Gelato print on demand services, so Canva customers can take advantage of POD products easily.
Gelato features a design tool and mockup generator. This way you can see what your products will look like beforehand. You can use the images from the mockup generator as product images in your store, too.
Gelato doesn’t offer design services. If you’re not a designer or someone who is comfortable with Canva, you can hire a freelancer to create your designs for you.
Gelato doesn’t offer warehousing services like Printful does. This isn’t a deal-breaker for most, since the point of POD is to not carry inventory.
Gelato supports personalization for all platforms, but Shopify is the only one that allows for shoppers to do their own personalization during the purchase process. You can also use Gelato without an online store if you’re okay with manually entering all the order information every time a customer places an order.
Ecommerce Platform Integrations
Gelato has a marketplace integration for Etsy. Customers working on Amazon, eBay, or other unsupported ecommerce platform can use the Orderdesk integration. Of course, those using custom websites can design their own store freely with the Gelato API. Using the API requires a developer or tech team.
Gelato offers customer support to its sellers only. You handle customer service with your customers. Because Gelato is a third-party dropshipper, your customers do not know that Gelato had anything to do with the order.
Gelato does not offer phone support, but customers have access to 24/7 support via email, live chat, and a help center. The help center has all the answers to the most commonly asked questions. 24/7 support is available in multiple languages with a four to six hour resolution time, setting them apart from other POD companies. Larger accounts get dedicated account managers.
Gelato also offers customers free advice and strategies for onboarding and account growth.
If Gelato doesn’t look like your ideal printing partner, consider these alternatives.
Printful is the top POD service we recommend to our readers. We like it because it goes above and beyond other companies. They offer a wide variety of products, along with design and branding services. If your brand grows to where you want to keep some stock on hand for faster fulfillment, you can use their warehousing services, too. Printful costs a bit more per item, but it’s worth the investment for consistency and quality.
Printify is another big name in the POD industry. It’s like both Printful and Gelato. The major difference is that Printify offers more products overall. You’ll get an international network of print providers to choose from. If you want more variety, or you want to take advantage of embroidery, then Printify could be the right choice for your ecommerce business.
GearLaunch is another solution if you want variety in products and printing technologies. Like Gelato, you can accept international orders – since both platforms ship to many countries across the world. The drawback to GearLaunch is that it only integrates with Shopify stores. If you use another platform, Printful or Printify will work better for you.
Leave Your Review
Are you currently or have you ever been a Gelato Print on Demand customer? If so, please consider leaving a review of your experience here. The team here at EcommerceCEO puts a great deal of effort into each review here, but we add real value for our readers with reviews from people like you.