One of the most time-consuming aspects of running an ecommerce business is getting your products from the warehouse to the customer. As your business grows, the time it takes to manage shipments grows too.
To save time and make your life easier, you need shipping software that can automate redundant tasks and streamline your fulfillment process. OrderCup could be just the tool for you. Six different free and paid plan options offer flexible solutions to meet the needs of businesses big and small.
In our OrderCup review, we take a look at:
- software features
- shipping tools
- customer support
We also provide a few alternatives, in case OrderCup isn’t the best fit for your business.
What Is OrderCup?
OrderCup is a cloud-based shipping and order management platform that offers an API to help you manage all aspects of your fulfillment and shipping process. This platform allows you to print postage, provide tracking information to customers, and even handle returns from a single or multiple locations.
|Company||Carriers||International Shipping||Returns Management||Fulfillment Services||Insurance|
OrderCup integrates with many shopping cart and checkout applications on popular ecommerce and marketplace platforms. For example, you can use it for Shopify order management. However, if you’re looking for something to manage inventory and shipping for your small business, you may find OrderCup limited.
OrderCup currently offers six different plans for their customers to fit businesses of any size, including a free plan and a free trial.
Here’s a breakdown of the six different plans OrderCup offers:
- Free – under 25 orders each month
- Short – $29.99/month for up to 500 orders
- Tall – $49.99/month for up to 1,500 orders
- Grande – $69.99/month for up to 3,000 orders
- Venti – $99.99/month for up to 6,000 orders
- Trenta – $189.99/month for up to 10,000
|Pricing||Free Trial||Monthly Fee||Pay as You Go||Shipping Discounts|
|Stamps.com||28 Days||$19.99-$34.99+||Up To 84%|
|ShippingEasy||30 Days||$0-$159.99||Up To 84%|
|Easyship||30 Days||$0-$200+||Up To 89%|
|ShipEngine||30 Days||$0-$600+||Up To 84%|
|ShipStation||30 Days||$9.99-$229.99||Up To 84%|
|Shipworks||30 Days||$9.99-$799||Up to 77%|
|Shippo||30 Days||$0-$200+||Up to 90%|
|Ordoro||15 days||$0-$149||Up to 88%|
|Quickbooks||Yes||$15-$100||Up to 26%|
Each of the free and paid plans allows unlimited sales channels, integrates with all carriers, and offers basic support.
New OrderCup users can also try OrderCup with a 30 day free trial without putting a credit card on file so you can try out the platform completely risk-free. You can also choose to move forward with the free plan if that’s the best option for your business.
Setup is easy and free if you do it yourself. If you’d like the OrderCup team to take care of the setup for you, they offer an Initial Setup Consultation for an additional fee.
OrderCup Software Features
OrderCup doesn’t require you to download any software in order to use their services. You’ll be able to access everything you need online so you’re able to work on multiple devices from anywhere with an internet connection. Some of the features include:
|Shipping Features||Tracking Page||Shipping Rates at Checkout||SMS Notifications||Recurring Order Automation||SCAN Forms|
You can even find OrderCup on the Shopify App Store making it effortless for online merchants using the Shopify platform.
Multiple Shipping Carriers
OrderCup gives businesses the option to ship domestically and internationally with many different major shipping companies including:
- Pitney Bowes
- First Mile
- Canada Post
- Canpar Express
- DX Courier
- UK Mail
- Express 1
Because OrderCup uses a cloud-based interface, you can access your dashboard and handle shipping from anywhere using a computer, tablet, or smartphone.
You’re also able to schedule free pickups of your packages with some carriers via the web-based platform.
With OrderCup, you can also batch shipments for a set of orders you’d like to ship together to help save on shipping costs.
Printing Shipping Labels
OrderCup works with both thermal printers and traditional laser and inkjet printers for label printing. You can also print customized packing slips to go along with your orders.
Multiple Shipping Locations
Each shipping location set up in OrderCup needs to have a separate shipping address. This allows you to have multiple warehouses or distribution centers in the system.
Set up shipping profiles for faster order fulfillment within your OrderCup account for each shipping location you’d like to use.
OrderCup helps you manage your orders and mail packages without having to go to the post office. OrderCup is partnered with various shipping companies to get you the best rates, plus bulk discounts. Other great features include:
|Shipping Features||Multiple User Accounts||USB Scale Support||Branded Returns Portal||Dropshipping||Seller Fulfilled Prime|
From your Master Shipping Account, you can view shipping rates and print postage from any of the available carriers. You can automate many steps of the process and print in batches to save significant time.
OrderCup’s software integrates with most USB scales so you can get an accurate weight of your packages when getting shipping prices. This will help you predict accurate shipping costs on top of discounted rates.
With OrderCup, you can confirm addresses on a global scale to be sure that your packages wind up at the correct location every time. Free global address verification can save you a lot in returns and missing packages.
OrderCup doesn’t currently integrate with dropshipping platforms, only the shopping platforms. You can upload shipping information to OrderCup for those orders, but anything beyond that is very limited.
In addition to receiving shipping details for your packages, you can choose to send your customers an automatic email with tracking information as well with OrderCup.
Because OrderCup integrates with so many different shipping companies, there are several different options for international shipping. Some carriers even offer shipping discounts on international packages. Shipping details can easily be sent to customers.
OrderCup integrates with the most popular ecommerce platforms today, including:
However, if you’re using a platform like Wix or Squarespace, OrderCup doesn’t natively integrate.
If you’re using marketplaces like Etsy, Amazon, or eBay to market your products, you can easily integrate them with your store to take advantage of discounted USPS shipping rates.
Have a question about OrderCup? Each of the plans available includes basic support from the OrderCup team. Premium support is also available for an additional charge on most of the plans.
|Customer Support||Dedicated AM||Phone Support||24/7 Support||Help Center||Live Chat|
OrderCup provides support to its customers via email, chat, phone, or screen sharing.
OrderCup is a great shipping solution, but it’s not for every ecommerce business. Here are a few competitor tools to consider:
ShippingEasy is a cloud-based shipping tool that offers a mixed bag of features an integrations. While it only works with a handful of carriers, it integrates with most major platforms and has a few additional features outside of the core expectations. ShippingEasy boasts large discounts on postage but is limited by its carrier options.
Stamps.com is an affordable option for smaller operations. It offers fewer features, integrations, and only a handful of carriers. However, users can easily calculate and print postage for letters, packages, and even international shipments at a very low price. This makes Stamps.com a favorite for small businesses with a simple fulfillment process.
Easyship prioritizes user friendliness. The software itself is not as feature-rich, but the discounts and flexibility are notable. Easily compare rates from over 100 couriers, print shipping labels, and track packages all from one place. Integrating with sales platforms and international deliveries are also a breeze.
ShipStation is another web-based shipping tool. It offers many of the same features as OrderCup at a similar price point, with even more carriers. ShipStation also offers more integrations with sales platforms, but lacks some support options. It is well suited for large-scale operations.
ShipEngine is another powerful shipping platform suitable for large operations. Gain access to even more carriers than Shipstation, with a pay-as-you-go model. Expect similar service and integrations to the other tools in this list, but less impressive discounts overall.
Leave Your OrderCup Reviews
Do you currently use OrderCup for your shipping needs? Have you used it in the past? Share your user reviews with thoughts on shipping and customer service with our readers below.