OrderCup Reviews: Features, Alternatives, and More
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September 5th, 2024
One of the most time-consuming aspects of running an ecommerce business is getting your products from the warehouse to the customer. As your business grows, the time it takes to manage bulk shipments grows, too.
To save time and money that make your life easier, you need shipping software to automate redundant tasks and streamline your fulfillment process. OrderCup could be your ecommerce order management and shipping tool. Six different paid plan options offer flexible solutions to meet the needs of businesses, big and small.
In our OrderCup review, we take a look at:
- Software Key Features
- Pricing
- Integrations
- Customer Support
We also provide a few alternatives if OrderCup isn’t the best fit for your business.
What Is OrderCup?
OrderCup is a cloud-based shipping and order management platform that offers an API to help you manage all aspects of your fulfillment and shipping process. This platform allows you to print postage, provide tracking information to customers, and even handle shipping returns processing from a single or multiple locations.
Company
OrderCup Pros
- Easy management of multiple locations.
- Offers a free plan, making it accessible for small businesses and startups.
- It provides a robust kitting function, which is ideal for managing products sold in bundles.
- Numerous shipping automation options to streamline and standardize order fulfillment.
- It supports multiple shipping carriers, giving you flexibility in shipping options.
- Easy integration with various ecommerce shipping platforms, simplifying setup and comprehensive shipping management.
OrderCup Cons
- Charges for premium support can add up, especially for smaller businesses.
- Limited free support may be an issue for users needing constant assistance.
- Fees apply when using a credit card to purchase postage, potentially increasing costs.
- Users must manually input their domain name for installation, which can be cumbersome.
- The interface may seem complex for beginners, resulting in a steeper learning curve.
OrderCup integrates with many shopping cart and checkout shipping applications on popular ecommerce and marketplace platforms. For example, you can use it to manage Shopify orders. However, if you’re looking for something to manage inventory and shipping for your small business, you may find OrderCup limited.
OrderCup Pricing
OrderCup offers six flexible pricing plans for their customers to fit businesses of any size, including a free plan and a free trial.
Here’s a breakdown of the six different plans OrderCup offers:
- Free – under 25 orders each month
- Short – $29.99/month for up to 500 orders
- Tall – $49.99/month for up to 1,500 orders
- Grande – $69.99/month for up to 3,000 orders
- Venti – $99.99/month for up to 6,000 orders
- Trenta – $189.99/month for up to 10,000
Pricing
OrderCup free and paid plan allows unlimited sales channels, integrate with all carriers, and offer basic support.
New OrderCup users can also try OrderCup with a 30-day free trial without putting a credit card on file. This allows you to try out the platform completely risk-free. You can also move forward with the free plan if that’s the best option for your business.
Setup is easy and free if you do it yourself. If you’d like the OrderCup team to do it for you, they offer an Initial Setup Consultation for an additional fee.
Refund Policy
OrderCup has a clear and concise refund policy. All subscription fees are paid in advance and are considered earned once paid. The company does not charge any cancellation fees, but it’s essential to note that they do not provide prorated refunds if you terminate your service early. That means you are responsible for the full payment regardless of early cancellation once you commit to a subscription term.
OrderCup Software Features
OrderCup doesn’t require you to download any software to use their services. With an internet connection, you can access everything you need online to work on multiple devices from anywhere. Some of the features include:
Software Features
You can even find OrderCup on the Shopify App Store, which makes it effortless for online merchants to use the Shopify platform.
Multiple Shipping options
OrderCup gives businesses the option to ship domestically and internationally with many different major companies, including:
- USPS
- UPS
- FedEx
- DHL
- Sendle
- Pitney Bowes
- First Mile
- Canada Post
- Purolator
- Canpar Express
- DX Courier
- UK Mail
- InXpress
- Express 1
- Endicia
Shipping Software
OrderCup uses a cloud-based interface; you can access your dashboard and handle shipping anywhere using a computer, tablet, or smartphone.
You can also schedule free pickups of your packages with some carriers via the web-based platform.
You can also batch shipments for orders you’d like to ship together to help save on shipping costs.
Shipping Label Printing
OrderCup works with label printing using thermal, traditional laser, and inkjet printers. You can also print customized packing slips for your orders.
Multiple Shipping Locations
Each shipping location set up in OrderCup needs to have a separate shipping address. It allows you to have multiple warehouses or distribution centers in the system.
You can set up shipping profiles for faster order fulfillment within your OrderCup account for each location you’d like to use.
Shipping Features
OrderCup helps you manage your orders and mail packages without going to the post office. OrderCup is partnered with various companies to get you the best rates, plus sales volume bulk discounts. Other great features include:
Postage Printing
From your Master Account, you can view amazing shipping rates and print postage from any available carrier. You can automate many process steps and print in batches to save significant time.
Weighing Packages
OrderCup’s software integrates with most USB scales, so you can get an accurate weight of your packages when calculating prices. It will also help you predict accurate shipping costs on top of discounted rates.
Address Validation
With OrderCup, you can confirm addresses globally to ensure that your packages arrive at the correct location every time. Free global address validation can save you a lot in returns and missing packages.
Dropshipping
OrderCup doesn’t currently integrate with dropshipping platforms, only the shopping platforms. You can upload information to OrderCup for those orders, but anything beyond that is minimal.
Track Shipments
You can receive shipping details for your packages and send your customers an automatic email with tracking information.
Shipping Internationally
Because OrderCup integrates with so many different companies, there are several other options for international shipping. Some carriers even offer aggressive shipping discounts on international packages. Shipping details can quickly be sent to customers.
OrderCup also offers shipping insurance, providing peace of mind by ensuring your shipments are protected against loss or damage.
Customer Support
Have a question about OrderCup? Each plan includes basic support from the OrderCup team. Premium support, which provides better customer service, is also available for an additional charge on most plans.
Customer Support
OrderCup provides knowledgeable customer service support via email, chat, phone, or screen sharing.
Ecommerce Integrations
OrderCup integrates with the most popular ecommerce platforms today, including:
Ecommerce Integrations
However, if you’re using a platform like Wix or Squarespace, OrderCup doesn’t natively integrate.
Marketplace Integrations
If you market your products using marketplaces like Etsy, Amazon, Walmart, and eBay, you can easily integrate them with your store to take advantage of USPS’s discounted shipping rates.
Ecommerce Integrations
Alternatives
OrderCup is a great shipping solution, but it’s not for every ecommerce business. OrderCup is a web-based direct printing option company with discounted batch shipping rates, configuration scale support, and enterprise-class availability.
Here are a few competitor tools to consider:
Company
ShippingEasy
ShippingEasy is a cloud-based tool that offers a mixed bag of features and integrations. While it only works with a handful of carriers, it integrates with most major platforms and has a few additional features outside the core expectations. ShippingEasy boasts large postage discounts but is limited by its carrier options.
Stamps.com
Stamps.com is an affordable option for smaller operations. It offers fewer features, integrations, and only a few carriers. However, at a very low price, users can easily calculate and print postage for letters, packages, and even international shipments. That makes Stamps.com a favorite for small businesses with a simple fulfillment process.
EasyShip
Easyship is known for its user-friendly interface. The software is less feature-rich, but the discounts and flexibility are notable. From one place, you can easily compare rates from over 100 couriers, print shipping labels, and track packages. Integrating with sales platforms and international deliveries is also a breeze.
Shipstation
ShipStation is another web-based tool. It offers many of the same features as OrderCup at a similar price, with even more carriers. ShipStation also offers more integrations with sales platforms but lacks some support options. It is well suited for large-scale operations.
Leave Your OrderCup Reviews
Do you currently use OrderCup? Have you used it in the past? We’d love to hear from you! Please share your reviews on OrderCup’s features and customer service with our readers below.
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