CustomCat Review

If you’re thinking about starting a print-on-demand (POD) business, or want to change to another supplier for your products, CustomCat may be the answer.

Product
Summary
Ratings
Low Cost
High Profit Margins
Multiple Integrations
Warehousing is Only Available in US
Long Delivery Times Outside of the US
Reports of Customer Service Issues
Value 4
Features 4
Customer Support4
Integrations 3
Ease of Use 5
4.0
Overall Score

In this CustomCat review, we look at the products, printing technologies, pricing, features, integrations, and more to help you decide whether you want to partner with this provider.

CustomCat Review

CustomCat is a POD company that provides over 300 unique products. To get started, all you have to do is upload designs and choose the products you want to apply them to. Then, connect to your store and start selling to customers. CustomCat prints and ships the products to your customers for you.

CustomCat Review: Homepage
Company
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
Spri.ng
TeePublic
Products
Custom Cat : 300+
Printful : 280+
Printify : 300+
Gelato : 90+
Gooten : 150+
GearLaunch : 50+
TeeLaunch : 100+
CafePress : 250+
Zazzle : 1,000+
Spri.ng : 180+
TeePublic : 75+
Print Facilities
Custom Cat : Unknown
Printful : 15
Printify : 65
Gelato : 100
Gooten : 40
GearLaunch : Unknown
TeeLaunch : Unknown
CafePress : Unknown
Zazzle : Unknown
Spri.ng : Unknown
TeePublic : Unknown
Turnaround Time
Custom Cat : 3-7 Days
Printful : 2-7 Days
Printify : 2-7 Days
Gelato : 2-6 Days
Gooten : 2-5 Days
GearLaunch : 3-5 Days
TeeLaunch : 3-6 Days
CafePress : 21+ days
Zazzle : 14 Days
Spri.ng : 9-12 Days
TeePublic : 14+ Days
Custom Packaging
Custom Cat : No
Printful : Yes
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : Yes
CafePress : No
Zazzle : No
Spri.ng : No
TeePublic : No
Marketplace
Custom Cat : No
Printful : No
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : No
CafePress : Yes
Zazzle : Yes
Spri.ng : No
TeePublic : Yes

What products can you make with CustomCat? Apparel and accessories including:

  • T-shirts
  • Polo shirts
  • Hoodie
  • Sweatshirts
  • Tank tops
  • Athletic apparel
  • Button-up shirts
  • Pants
  • Hats
  • Aprons
  • Face masks
  • Hats and caps
  • Pillows
  • Blankets
  • Towels
  • Mugs and other drinkware
  • Wall art including canvas
  • Bags
  • Footwear
  • Jewelry

Printing Technologies

CustomCat offers a variety of printing technologies. They will choose the best option for the product you’ve selected. They offer:

Printing Technologies
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
Spri.ng
TeePublic
Direct to GarmentPrint Tech
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
SublimationPrint Tech
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
Digital PrintingPrint Tech
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
EmbroideryPrint Tech
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
EngravingPrint Tech
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
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TeePublic :
  • Direct-to-Garment (DTG): This is an inkjet printing method that applies ink directly to the fabric. The image becomes permanently embedded in the fibers. The shirt can withstand laundering without degrading the image.
  • Sublimation: This printing method uses special paper and heat to create the final product. When heat is applied to the design, it transfers from the paper to the final product. This can be used on clothing but is often used on drinkware.
  • Digital Printing: This applies a design to paper pixel by pixel. DTG printing is a type of digital printing. 
  • Embroidery: This approach uses embroidery thread and sews the image into the fabric. For high-quality printing, the embroidery file is digitized.

When you look at each item in the catalog, you’ll see the printing method used. For instance, the dog tags in the jewelry section are printed with dye sublimation. The polos are done with embroidery.

Pricing

CustomCat offers two pricing plans so you can choose the one that works best for you. The Lite Plan is a free plan, so it’s perfect for beginners.

Pricing
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
TeePublic
Spri.ng
Monthly Fee
Custom Cat : $0
Printful : $0-$49
Printify : $0-$29
Gelato : $0
Gooten : $0
GearLaunch : $0-$4.99
TeeLaunch : $0
CafePress : $0-$6.95
Zazzle : $0-9.95
TeePublic : $0
Spri.ng : $0
Apparel Pricing
Custom Cat : $9-$33
Printful : $8-$42
Printify : $7-$60
Gelato : $9-$25
Gooten : $9-$60
GearLaunch : $9-$35
TeeLaunch : $11-$19
CafePress : $15-$60
Zazzle : $13-$24
TeePublic : N/A % of sale
Spri.ng : $11-$40
Non-Apparel Pricing
Custom Cat : $3-$63
Printful : $8-$45
Printify : $5-$82
Gelato : $4-$88
Gooten : $20-$330
GearLaunch : $3-$20
TeeLaunch : $15-$85
CafePress : $5-$70
Zazzle : $2-$300
TeePublic : N/A % of sale
Spri.ng : $2-44
Bulk Order Discounts
Custom Cat : No
Printful : Up to 30%
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : No
CafePress : Up to 35%
Zazzle : Yes
TeePublic : Inquiry Required
Spri.ng : No

The paid plan, known as the CustomCat plan, costs $30/month. It has reduced pricing on all the products to help you put more money in your pocket. On the Lite plan, a t-shirt costs around $9. On the paid plan, it costs around $7. If you’re a high-volume merchant, this can really help your profit margins. 

You can try the CustomCat plan with a 30-day free trial. If you sell at least 15 units every month, then the subscription plan pays for itself. If you don’t sell at least that much, you won’t break even.

Features

CustomCat is easy to use. There’s a mockup generator and design tool to make things easier for you. Unlike Printful, they do not offer design services. If you’re not a graphic designer, you can hire your own on a freelance platform.

Features
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
Spri.ng
TeePublic
Use Without Online StoreFeature Use Without Online Store
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
Mockup GeneratorFeature Mockup Generator
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
Design ServicesFeature Design Services
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
WarehousingFeature Warehousing
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :
Personalization OptionsFeature Personalization Options
Custom Cat :
Printful :
Printify :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
Zazzle :
Spri.ng :
TeePublic :

CustomCat offers personalization features, too. This is great if you want to give your customers the option to personalize their products. Not all POD platforms offer this feature, so if this is a cornerstone of your ecommerce business, this may be one of your deciding factors.

Ecommerce Integrations

CustomCat integrates with many popular ecommerce platforms, including Shopify, WooCommerce, and BigCommerce. If you use another platform, you can use the CustomCat custom API to connect your accounts. Be aware that you may need to hire a developer to help you.

Company
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
Spri.ng
TeePublic
Products
Custom Cat : 300+
Printful : 280+
Printify : 300+
Gelato : 90+
Gooten : 150+
GearLaunch : 50+
TeeLaunch : 100+
CafePress : 250+
Zazzle : 1,000+
Spri.ng : 180+
TeePublic : 75+
Print Facilities
Custom Cat : Unknown
Printful : 15
Printify : 65
Gelato : 100
Gooten : 40
GearLaunch : Unknown
TeeLaunch : Unknown
CafePress : Unknown
Zazzle : Unknown
Spri.ng : Unknown
TeePublic : Unknown
Turnaround Time
Custom Cat : 3-7 Days
Printful : 2-7 Days
Printify : 2-7 Days
Gelato : 2-6 Days
Gooten : 2-5 Days
GearLaunch : 3-5 Days
TeeLaunch : 3-6 Days
CafePress : 21+ days
Zazzle : 14 Days
Spri.ng : 9-12 Days
TeePublic : 14+ Days
Custom Packaging
Custom Cat : No
Printful : Yes
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : Yes
CafePress : No
Zazzle : No
Spri.ng : No
TeePublic : No
Marketplace
Custom Cat : No
Printful : No
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : No
CafePress : Yes
Zazzle : Yes
Spri.ng : No
TeePublic : Yes

Connecting CustomCat to your Shopify store automates the entire order process. Install the app on your website from the Shopify App Store. Once a customer places an order on your website, it will go to CustomCat for production and fulfillment. If you want the order to go directly into the CustomCat printing queue, you must make immediate payment. You can use your PayPal account or a credit card to cover your payment responsibility. The rest is your profit to keep.

If a developer isn’t in your budget right now, you could also use the CustomCat CSV Upload feature to fulfill your orders. Regardless of where the orders come from, you can bulk upload them into the CustomCat platform for fulfillment.

Marketplace Integrations

Beyond the major ecommerce platforms, CustomCat also integrates with Etsy. If you’re using an Etsy store to market your products, then CustomCat makes it easy to fulfill your orders. If you’re using another service like Amazon or eBay, you’ll need to use the API or CSV Upload option.

Company
Custom Cat
Printful
Printify
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
Zazzle
Spri.ng
TeePublic
Products
Custom Cat : 300+
Printful : 280+
Printify : 300+
Gelato : 90+
Gooten : 150+
GearLaunch : 50+
TeeLaunch : 100+
CafePress : 250+
Zazzle : 1,000+
Spri.ng : 180+
TeePublic : 75+
Print Facilities
Custom Cat : Unknown
Printful : 15
Printify : 65
Gelato : 100
Gooten : 40
GearLaunch : Unknown
TeeLaunch : Unknown
CafePress : Unknown
Zazzle : Unknown
Spri.ng : Unknown
TeePublic : Unknown
Turnaround Time
Custom Cat : 3-7 Days
Printful : 2-7 Days
Printify : 2-7 Days
Gelato : 2-6 Days
Gooten : 2-5 Days
GearLaunch : 3-5 Days
TeeLaunch : 3-6 Days
CafePress : 21+ days
Zazzle : 14 Days
Spri.ng : 9-12 Days
TeePublic : 14+ Days
Custom Packaging
Custom Cat : No
Printful : Yes
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : Yes
CafePress : No
Zazzle : No
Spri.ng : No
TeePublic : No
Marketplace
Custom Cat : No
Printful : No
Printify : No
Gelato : No
Gooten : No
GearLaunch : No
TeeLaunch : No
CafePress : Yes
Zazzle : Yes
Spri.ng : No
TeePublic : Yes

Customer Support

CustomCat offers a variety of support options for customers. Phone support is available from 8 a.m. to 6:30 p.m. EST Monday-Friday. There’s an extensive knowledge base to help you with a variety of issues. Customer service is also available via email and the contact form on the official website. Besides the knowledge base, there are a variety of resources, including selling guides, marketing guides, and FAQs.

Customer Support
Custom Cat
Printify
Printful
Gelato
Gooten
GearLaunch
TeeLaunch
CafePress
TeePublic
Zazzle
Spri.ng
Dedicated AMCustomer Support with Dedicated AM
Custom Cat :
Printify :
Printful :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
TeePublic :
Zazzle :
Spri.ng :
Phone SupportCustomer Support with Phone Support
Custom Cat :
Printify :
Printful :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
TeePublic :
Zazzle :
Spri.ng :
Help CenterCustomer Support with Help Center
Custom Cat :
Printify :
Printful :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
TeePublic :
Zazzle :
Spri.ng :
24/7 SupportCustomer Support with 24/7 Support
Custom Cat :
Printify :
Printful :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
TeePublic :
Zazzle :
Spri.ng :
Live ChatCustomer Support with Live Chat
Custom Cat :
Printify :
Printful :
Gelato :
Gooten :
GearLaunch :
TeeLaunch :
CafePress :
TeePublic :
Zazzle :
Spri.ng :

It’s up to you to provide your own customer support. Your customers do not know CustomCat is involved. They do not handle returns management. If products are returned to CustomCat, they will donate them.

Alternatives

If you’re not convinced CustomCat is the partner you need, look at these other options.

Overall
User Ratings
Best For
Pricing
Pricing Based On
Value
Features
Customer Support
Integrations
Ease of Use
Printify
Overall : 4.2
User Ratings :
0.0 (0 votes)
Best For : Small Boutiques, Limited Budgets
Pricing : $0-$29.99
Pricing Based On : Item, Quantity, Membership
Value : 4
Features : 4
Customer Support : 3
Integrations : 5
Ease of Use : 5
Printful
Overall : 4.8
User Ratings :
0.0 (0 votes)
Best For : Boutiques, Small Businesses, High Order Volume
Pricing : $0-$49
Pricing Based On : Per Item, Volume, Membership
Value : 4
Features : 5
Customer Support : 5
Integrations : 5
Ease of Use : 5
Gooten
Overall : 3
User Ratings :
0.0 (0 votes)
Best For : Small Boutiques, Beginners
Pricing : $0
Pricing Based On : Per Item
Value : 4
Features : 4
Customer Support : 1
Integrations : 3
Ease of Use : 3

CustomCat vs Printful

CustomCat and Printful are highly similar platforms. One major difference between the two is that CustomCat has a paid plan and Printful doesn’t charge monthly fees. (You can, of course, upgrade to Printful Pro, if desired.)

CustomCat has lower item prices and a faster overall turnaround time on products. CustomCat has a wide range of products, but Printful offers more, with additional variations to choose from. 

Printify

Printify offers over 200 products – much like the ones available from CustomCat. There’s no monthly fee to use it. The products are priced similarly (less expensive than Printful.) There’s a mockup generator to help you see what your products will look like, so you can use the images on your website.

Gooten

Gooten is another POD app like CustomCat. It has a wider range of products. One drawback is that you have to contact the sales team to sign up. You cannot sign up on your own, which is a turnoff for some users. If you want to sell things like woven rugs or glass cutting boards, Gooten has these product options.

Leave Your Review

Have you used CustomCat to power your POD business in the past? Are you using it now? We’d love it if you could provide a review. Our readers rely on our content to provide valuable insights – and one way we do that is through reviews from real users.

About the author

Photo of author
Lucinda Honeycutt
Lucinda has been a web geek since the '90s. She's a web design and content creator who specializes in small business, ecommerce, digital marketing, and SEO.

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