Zazzle Reviews & Customer Complaints
4.5
User Reviews:
S.
highly recommend
Zazzle takes the time to listen and resolve any issues with total fairness. The customer service is exceptional!
Diego
I like Zazzle
Zazzle's been a fun side gig for me. The variety of products is amazing - lets my creativity run wild. Setting up shop was a breeze. Love that I can adjust my royalties. The designer tools are pretty solid, and they keep improving. Sales pick up nicely during holidays. It's competitive, but that pushes me to create better designs. Not making millions, but it's a sweet passive income stream. If you've got unique ideas and some patience, Zazzle's definitely worth a shot. Just keep uploading and you'll see results.
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Ani Apitsaryan
Super fun platform for creative minds
Zazzle is where I go when I want to create or buy something truly unique. They have an enormous range of customizable products, and the design process is pretty straightforward. For creators, it’s nice to have control over pricing. If you love designing or want a cool personalized gift, it has so many options to explore.
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Mark Clayton
Excellent summary of Zazzle basics
A clear, concise summary of basic info a beginner might use when navigating revenue generating strategies with eCommerce. Thanks!
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Written By
Updated
September 25th, 2024
Are you looking to generate extra income? Do you want to start your own clothing line or products? Creating a Zazzle store may be the solution.
In this Zazzle review, you’ll learn more about the print-on-demand platform, printing technologies, pricing, features, delivery time, and more. From there, you can decide whether to use a Zazzle store to support your business.
What Is Zazzle
Zazzle is an online marketplace founded in 2005 by Robert Beaver and his sons, Bobby Beaver and Jeff Beaver. It is one of the older platforms. The platform empowers individuals to design and sell their own custom products. It facilitates printing designs on various items, allowing creativity and personalization to flourish in a user-friendly marketplace.
Zazzle Pros
- Unlimited free standard shipping is available for a yearly fee.
- Wide Product Range: Custom T-shirts, mugs, business cards, skateboards, and more.
- Intuitive design tools, even for non-techies.
- Most design tools are free to use.
- High-Quality Prints: Consistently excellent print results.
- Endless Customization: Fonts, image filters, and more.
- Project management tool
Zazzle Cons
- Complex structure for sellers makes onboarding daunting.
- Developer integration is required but only feasible for some users.
- The net 30 payment terms can be long for some sellers.
- No QR code generator for modern business card design.
- The absence of professional design services might be a drawback.
- Rare print color inconsistencies can be frustrating.
- Tracking number information may only sometimes be available for international orders.
A vast selection of customizable products catering to various preferences and needs. If you’re considering what to create or buy, here’s a quick comparison of popular product categories available:
- Accessories: Unique bags, hats, and jewelry designs.
- Office Supplies: Custom notebooks, planners, and desk accessories.
- Gifts: Specially customized gifts for any occasion.
- Baby & Kids: Adorable clothing, toys, and decor for little ones.
- Clothing & Shoes: Fashionable and personalized options for your wardrobe.
- Crafts & Party Supplies: Everything you need for DIY projects and celebrations.
- Wedding: Custom wedding invitations, decor, and keepsakes for your big day.
- Sport & Toys & Games: Fun and unique options for entertainment and hobbies.
- Invitation & Stationery: Beautiful card design sales, invites, and writing supplies.
- School: Essential supplies for work and education with a personal touch.
- Electronics: Custom cases and accessories for all your gadgets.
- Pet: Personalized accessories and essentials for your furry friends.
Is Zazzle safe? Yes! In addition to designers using it to generate passive income, it’s a marketplace where people can buy birthday or Christmas gifts for their friends and family. If they don’t want to use their own design, they can buy existing products from any store in the Zazzle marketplace.
That means you can still earn income as an affiliate even if you don’t create your own products. You’ll earn a portion of every sale made through your affiliate link.
Zazzle’s Pricing
Creating and using a Zazzle account is free. You only pay for the custom products people buy and keep the profit for yourself. You set the retail pricing or your royalty rate.
The base price ranges from $13 to $24 (US dollars) for each piece of apparel. You can expect to spend anywhere from $2 to $300 for non-apparel pricing.
You can optionally sign up for Zazzle Plus or Zazzle Plus Premium. The Plus plan offers a 30-day free trial. It costs $19.95 per year for Plus or $49.95/year for Plus Premium.
Plus plan includes free unlimited standard shipping for qualifying products, and Plus Premium adds unlimited 2-3 day shipping cost-free for qualifying products delivery.
Plus members enjoy $25 in annual shipping savings, while Plus Premium members save a whopping $100 each year!
With Zazzle Plus and Premium, you’ll get VIP discounts and early bird access to sales. You can also qualify for bulk order discounts to save on fees. FREE Zazzle LIVE Connect with a pro designer to craft impeccable personalized gifts.
Makers who purchase a lot of inventory for themselves may benefit from the savings-free shipping offers.
Terms and Refunds
Zazzle offers a 30-day return policy. If you’re not satisfied, you can return your purchase for a replacement or refund. Custom items have specific conditions, so check their site for details.
Zazzle Features & Services
Zazzle has most of the same features as other print-on-demand companies. You can use it without an online store. It includes a mockup generator to help you see what your products will look like and market them to others.
If you need design services, you can contact people who can help. It also offers personalization options like Printful and CustomCat.
The design tool is easy to use. You don’t have to have any experience with graphic design to produce great print quality products.
Plus, past order history is saved, making reordering a breeze. Tracking is straightforward, ensuring you stay updated on your shipments.
Zazzle’s image editing options are incredible. You can effortlessly crop, scale, rotate, and apply filters to your images.
Printing Technologies
Zazzle offers a few printing technologies. However, users cannot choose which technology applies to each product.
- Direct to Garment: Also known as DTG, this is a form of digital printing. It sprays ink onto the fabric. The imagery becomes a part of the garment, so it can easily withstand plenty of laundering. It often produces better print quality than screen printing.
- Sublimation: This approach requires special paper and heat. The design is printed onto the paper and then transferred to the product with heat.
- Digital Printing: This method prints the design onto paper products pixel by pixel.
- Embroidery: Embroidery uses thread rather than ink.
- Engraving: can add a personal touch to your selected item.
They produce each t-shirt with DTG but offer two options: Classic or Vivid.
Classic printing is a single-process printing. Any white used in this process comes across as transparent. It means the t-shirt’s color will show through.
Vivid printing is double-process printing and has an upcharge. It’s because this process prints a layer of white onto the shirt before applying color.
Customer Support
Zazzle has an in-depth help center that provides further assistance. The FAQ section is comprehensive and well-organized if you need help finding what you need.
However, no dedicated account managers, phone support, or live chat options exist. If you have questions that haven’t been answered, you can contact the customer service team agents for help. Customer support is available for buyers and sellers.
Response times can vary, but generally, agents are friendly and eager to assist with any issues you might encounter.
Scalability
Zazzle’s scalability is impressive, effortlessly accommodating individual orders to bulk purchases. Whether you’re designing one card or hundreds, their fulfillment platform handles it all seamlessly, ensuring print quality remains top-notch. They offer advanced customization, easy-to-use tools, and flexible order sizes, making them ideal for personal and business needs.
Products
From customizable business cards to quirky face masks and stylish phone cases, Zazzle’s diverse product range ensures there’s something unique for everyone. Perfect for personal gifts or professional branding, the platform also excels in home decor items like custom pillows and tote bags, making it easy to personalize your space.
Locations
Zazzle operates as an online-only platform, so you won’t find any physical locations to visit. Everything is handled through their website, which means you can access their extensive range of customizable products from anywhere, anytime. There is no need to worry about store hours or locations; it’s all online for your convenience.
Ecommerce Platform Integrations
Like CafePress and TeePublic, there are no ecommerce platform integrations. It’s meant to be a standalone store. If you already use something like BigCommerce or Wix, you won’t be able to import orders from your website into Zazzle for production. It also means you won’t have as much control over the user experience for shoppers.
Most people market their niche stores with social media ads. It’s easy to spread the word about your products and drive traffic to your store.
Marketplace Integrations
There are no marketplace integrations for the Zazzle website. They want you to use the store they build for you rather than also being able to sell your Zazzle products on eBay, Etsy, and Amazon.
Zazzle Alternatives
If It doesn’t sound like the ideal printing partner, check out what these alternatives offer.
Printful
Printful is one of the best print-on-demand companies on the market today. We rank it high on our list because it is an all-in-one solution. Beyond creating merchandise, they also offer branding, design, and warehousing services.
Printify
If you want something like Printful but don’t need branding or warehousing, Printify may be the better option. You can get many of the same products on Zazzle and Printful at a lower cost. Since Zazzle handles the technical side of your store for you, their base prices are a bit higher.
CafePress
CafePress is a direct competitor. It also features a marketplace where you can buy other people’s products. CafePress may be a good option if you don’t want the hassle of setting up your store.
Leave Your Zazzle Reviews
Do you have any experience with Zazzle? Whether you’ve used it as a creator or ordered someone else’s products, we’d love for you to share your experience. Other customers appreciate insight from people like you.