GearLaunch Review & User Complaints
1.8
User Reviews:
Jay
Not the correct name
I ordered a hoodie on a link off of Facebook. Item showed to be personalized with my name on it. Item shipped way later than promised. When I finally received it, someone else's name on it. They basically told me I'm stuck with it. $72 dollars for a crap hoodie. Don't buy anything off Facebook
Randy Jackson
SUB PAR MERCHANDISE and EXTREMELY POOR CUSTOMER SERVICE
I ordered some t-shirts for our upcoming cruise on April 11th. My sister-in-law also ordered the same shirts. We recieved our shirts yesterday April 24 (we did receive them by the time they stated). When I opened the package the print on the shirts were crooked and the in of the lettering looked a little blurry and was not as vivid as pictured. I did the online chat thing and was told they would send an email and to respond with pictures of the sub par merchandise!!! The shirts were 24.95 and 28.95 plus shipping. Upon further inspection there was a faint light blue smudging where there was not supposed to be any ink (sort of like when your whites at home have fabric softener residue/stainage. I am only asking for them to reprint the the shirts so that they are straight and realize that their ink quality will not be up to far. I am not asking for a refund but merely for them to reprint the merchandise correctly. I have since emailed them a few times asking if they were going to replace my merchandise and I am getting zero responce from them. It is disgusting that people like this exist that take customers money with zero regards to good business practices. On a side note... my sister-in-laws shirts were not printed crooked but did in fact have the faded blurry ink!!! What ever you do NEVER ORDER FROM Sundteeworld.shop or Gear Launch. You will not get the quality that is pictured and you will not have a good customer service experience. These crooks are just there to grab you money. Sundteeworld.shop is a businees that operates from GearLaunch and they will not make things right. After you message them through chat you a referred to respond only by email and you may not respond to them on chat because they block your chat when you put in your name and email. They also do not have a phone number WHICH SHOULD HAVE BEEN A RED FLAG!!! YOU HAVE BEEN WARNED
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Oishi
My first sale experience was seamless and effortless 😍😍
My first sale experience was seamless and effortless. the order was processed quickly and shipping times were amazing leaving a happy customer! I would highly recommend using GearLaunch as they have great prices and so many tools to help you succeed. 😍😍
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glenn martonic
poor quality tee print….poor customer service
a bad experience....chat session said would email me and get back to me about my problem....just blew me off....never heard back.
never again...........
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Phil Staiman
COMPANY STEALS ARTWORK AND DEALS SHADILY
This company is honestly pathetic.
I have read hundreds upon hundreds of reviews claiming they consistently steal others' artwork, and they've been doing this for years and years and years.
They should be run out of business.
Apparently they don't even print nicely, and the quality of their products is garbage.
I myself ordered a shirt from them and even though it says it was "delivered", I never received anything. I've been fighting with them over a refund for about 6 weeks now.
The only way I'll get one is if I sign a document stating I can be arrested if they find me guilty of anything at all. It's absolutely absurd.
A company that defrauds and plagiarizes... You think you're getting me to sign literally anything???
Asinine.
Never work with these people. Never buy from these people. They are scum.
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Written By
Updated
November 7th, 2024
In the bustling world of print on demand, finding the right partner can make or break your business. That’s where our GearLaunch review comes in. Whether you’re just starting out or looking to switch your existing service, knowing the ins and outs of GearLaunch can help you make an informed decision.
Let’s dive into what makes this platform tick and see if it fits your needs.
What Is GearLaunch
GearLaunch is a print-on-demand company that makes a wide range of products and sends them directly to your customers. This way, you never have to keep any inventory on hand. It’s great because your customers will never know you’ve used GearLaunch as a fulfillment partner.
GearLaunch Pros
- Wide range of products available for customization.
- Handles product creation, support, and fulfillment.
- Free to use with a premium option at $4.99/month.
- Advanced tools to track sales and view campaign statistics.
- Allows for custom branding and domain use.
- Seamlessly integrates with Shopify.
GearLaunch Cons
- Not integrated with marketplaces, limiting exposure and ease of selling directly on platforms like Amazon or eBay.
- Limited ecommerce platform integrations, as it only supports Shopify, leaving out other popular platforms like WooCommerce or BigCommerce.
- Lack of 24/7 support, which can be frustrating if you encounter any issues outside of their support hours.
- Not accredited by the Better Business Bureau (BBB).
- Customer support has received mixed reviews.
- Some users report delayed shipping times.
- Software platform can be challenging to navigate.
GearLaunch products include:
- T-shirts and other apparel
- Accessories
- Wall art
- Puzzles
- And more
If you want to accept international orders, GearLaunch ships to many countries across the globe, include countries in Europe and North America.
GearLaunch doesn’t monitor designs for copyright and trademark issues. They trust that any designs you create for use on the platform are original creations. If your designs violate intellectual property laws, you may be subject to legal action.
There are no monthly fees to use GearLaunch, unless you choose to invest in the premium Shopify app at $4.99/month. The only thing you’ll pay is the base cost for the product you order.
Terms of Service
Refund Policy
Scam Reports
You do not need an online store to use GearLaunch. Anyone can use it to create products and place orders manually. It includes a mockup generator so you can show customers what the final product should look like.
GearLaunch does not offer design services. You can hire a graphic designer on a freelance platform like Fiverr or create your own designs with a tool like Canva.
GearLaunch uses a network of printers throughout the U.S. and Europe. This ensures they produce your orders at the production facility closest to your end customer. This results in a faster order turnaround time and happier customers.
Printing Technologies
With the GearLaunch platform, you’ll have access to three leading printing technologies: direct to garment (DTG), sublimation, and digital printing.
DTG is a type of digital printing that sprays ink directly into the fabric. Sublimation uses special paper, then transfers the image to the product with heat. They use digital printing technology for paper products. GearLaunch doesn’t offer embroidery or engraving services.
GearLaunch will provide customer service for any products they fulfill. If an order has items that were fulfilled with another company, they cannot help with those items.
Whenever your customer places an order, they will get tracking information. Tracking information may not always be available for international orders. Other companies leave you in charge of providing customer support. GearLaunch takes care of that for you.
Products
Locations
Ecommerce Platform Integrations
While this exclusive integration can be seen as a limitation, it also means that GearLaunch focuses its resources on providing a seamless and optimized experience specifically for Shopify users. This integration not only simplifies store setups but also ensures efficient order automation, inventory management, and product catalog updates—all key features that streamline the e-commerce process.
Other ecommerce platforms might offer broader integrations, but GearLaunch’s specialized Shopify integration can offer enhanced stability and a more tailored feature set. If you are a Shopify user, this can translate to less time spent on troubleshooting and more time on growing your business. For those who are not on Shopify but are still interested in using GearLaunch, setting up your platform on your own domain remains a viable and effective option, albeit with some additional manual effort required for order processing and fulfillment.
Marketplace Integrations
Marketplace integrations are crucial for expanding your reach and maximizing sales opportunities. Unfortunately, GearLaunch doesn’t directly integrate with marketplace giants like Amazon, eBay, or Etsy. This limitation can be a significant drawback for sellers looking to leverage these established platforms to reach a broader audience.
While GearLaunch’s primary focus is on setting up independent online stores, this could be a limiting factor for those who want to streamline their sales processes across multiple platforms. Sellers may need to manage separate accounts and use additional tools to list their GearLaunch products on various marketplaces, which can add to the workload.
If marketplace integration is a critical aspect for your business, you might need to consider additional software solutions or look into other Print On Demand providers that offer more comprehensive marketplace integration options.
Gear Launch Alternatives
When considering GearLaunch, it’s also valuable to explore some robust alternatives available in the Print On Demand landscape.
Printful
As a major player in the Print On Demand market, Printful offers a wide array of customization options for products, from apparel to home decor. Their integration capabilities are extensive, including platforms like Shopify, WooCommerce, and Etsy. Known for their high-quality prints and reliable shipping, Printful also provides warehousing services where you can store your inventory. This ensures quick fulfillment and positively affects customer experience. Pricing for Printful is straightforward with no initial costs, but product prices and shipping fees apply with each order.
Printify
Printify stands out with its massive network of print providers, allowing sellers to choose their preferred providers based on quality, price, and shipping speeds. This flexibility is a significant advantage for those keen on discovering the best match for their business needs. In addition, Printify offers a free plan, but for advanced features and discounts on products, a premium plan is available at $29 per month.
Gelato
Gelato is another excellent alternative, especially renowned for its global network of printers. This network significantly reduces shipping times and costs, making it an appealing option for international sellers. Gelato offers a wide range of products and prides itself on ecological practices, such as local production to minimize carbon emissions. Gelato has a Free plan with limitations, which can be beneficial for someone just starting out. For expanded services, you can opt for Gelato+ at $24 per month, and for even better margins and additional features, there’s Gelato+ Gold at $119/month.
Gooten
Gooten brings to the table a reliable and scalable solution for Print On Demand sellers. It provides a variety of products and leverages a vast network of manufacturing partners to ensure swift production and delivery. Integration with major e-commerce platforms like Shopify and WooCommerce further enhances its appeal. The pricing structure is based on product and shipping costs with no setup fees, making it an accessible option for startups and established businesses alike.
Leave Your Review
Do you have experience with GearLaunch as a seller or a customer? Please consider leaving your review below. We strive to keep our reviews accurate and impartial. We can’t do it without contributions from readers like you.
